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KEYWORD "Dispute Resolution" - 36 RESULTS
Revolutionising leasehold -the road ahead for owners and managers of blocks of flats

The United Kingdom stands on the precipice of a historic overhaul in property ownership. With the King's speech unveiling the anticipated...

25 November 2023

From: Features

Check-Out the Long-Term Benefits of Check-In Reports…

Hands-up who likes doing check-in reports? These start-of-tenancy reports may not be the most popular of activities for the letting agent...

18 October 2023

From: Features

Property Natter - day in the life of a NTSELAT policy manager

Given their leading role in the recent upfront information revolution, interest in the work of the National Trading Standards Estate &...

05 November 2022

From: Features

New Deputy for TPO as industry gears up for change

A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...

21 April 2022

From: Breaking News

Unlocking £4.5bn of tenancy deposits is the key to the cost-of-living crisis

Earlier this month, the government’s energy regulator Ofgem announced a record 54 percent increase to the energy bill price cap. Combined...

23 March 2022

From: Features

Top industry company will run New Homes Ombudsman

The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...

03 December 2021

From: Breaking News

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

Could down valuations lead to professional negligence claims?

Down valuations could leave some surveyors liable to professional negligence claims, a law firm says. Nelsons law firm says down valuations have...

15 December 2020

From: Breaking News

Common sense tips for dealing with student tenants

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

31 October 2020

From: Features

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

DPS adjudication case study: Do tenancy breaches lead to a full claim?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

07 December 2019

From: Features

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

Property Jobs Today - this week’s news and moves in the industry

Hello and welcome to your regular Monday PJT, the essential guide to who’s moving where in our industry. Everyone mentioned here got...

23 September 2019

From: Breaking News

DPS adjudication case study: water damage and a deluge of evidence

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

31 August 2019

From: Features

DPS adjudication case study: Conflicting paperwork and a burden of proof

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

27 July 2019

From: Features

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

Trading Standards warns agents they must switch to valid redress scheme soon

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

19 July 2018

From: Breaking News

Security deposit cap – where do landlords and tenants stand?

We’re lucky enough to interact with thousands of landlords and tenants every month. As a result, we get the chance to...

27 June 2018

From: Features

Nil deposit schemes – a new era for the rental market?

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

19 August 2017

From: Features

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

Tenancy deposit protection schemes offer peace of mind

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

26 August 2016

From: Features

Surprise move: removal firms to join The Property Ombudsman redress

In a surprise move, The Property Ombudsman is to allow all 420 registered firms in the British Association of Removers to...

03 February 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

New official guidance to help agents meet CPRs and BPRs

A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers.  The Powys-based National...

02 September 2015

From: Breaking News

'Complaining Cow' warns of property redress chaos

A consumer champion says a new privatised system of Alternative Dispute Resolution, being introduced in October, threatens to create ‘complaints chaos’...

10 August 2015

From: Breaking News

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